Privacy Policy

Greater Geelong Catering (ABN 24 273 834 327) respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect. When you contact us through our website's enquiry form, we collect the details you provide, such as your name, email address, phone number, the occasion and catering you are enquiring about, your approximate guest numbers and event date, and your message. We do not collect more than we need to respond to you.

How we use it. We use your information solely to respond to your enquiry, prepare a menu and quote, provide our catering services and stay in touch about your request. We do not sell your information, and we do not use it for anything you would not reasonably expect.

Third parties. Enquiries submitted through our website are processed and delivered to us by a third-party form service on our behalf. We may also use trusted service providers for website hosting and for appearing in search results. These providers only handle your information to provide their service to us, and are not permitted to use it for their own purposes. Some of these providers may store information outside Australia. Where they do, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Storage and security. We take reasonable steps to keep your information secure and to protect it from misuse, loss or unauthorised access. We keep it only for as long as we need it.

Your rights. You can ask us to access, correct or delete the personal information we hold about you, or ask a question or make a complaint about how we handle it, by emailing [ENQUIRY EMAIL]. We will respond within a reasonable time.

Changes. We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown above.